EXCHANGES: To ensure the fastest service, we do not offer traditional item-for-item exchanges. If you would like to exchange an item, please reutrn the original item for a refund using the pre-paid return label from our RETURNS PORTAL. To get the new item you want, please place a new order through our website.

RETURN METHODS - MAINLAND USA ONLY: Follow the above steps. Once we receive your return, your item(s) will be refunded to the original payment method in 3 - 7 business days (original shipping is non-refundable unless there is a product defect or you received the wrong items).

CORPORATE ACCOUNT RETURNS & EXCHANGES: If you are a member of one of our corporate accounts, you must contact your Account Manager to initiate a return or exchange. Their contact information can be found on the home page or order guide page of your online portal.

NON-CONTINENTAL / INTERNATIONAL RETURNS: We do not offer return labels for exchanges or returns originating from outside mainland USA. Please Contact Us for assistance.  

EXCHANGES AND RETURNS POLICY

• Eligible items are returnable up to 90 days. All items have a 120 day warranty.

ITEMS NOT ELIGIBLE FOR RETURN

• Laundered (including dry cleaned) items
• Customized items, including Torso Reductions, with the exception of hemmed pants and eyelets.
• Altered or embroidered items.
• Shirts with pinholes are not eligible for return.
• Any item that is not in a re-saleable condition after our best attempts to clean and repackage will not be accepted.
• If an ineligible item is received, additional shipping charges may apply to return the item to customer.
• Items marked as FINAL SALE.