A Cut Above Uniforms

Add the desired products to your shopping cart & proceed to checkout. For a simplified checkout experience, please create an account. Please double-check that all information is correct when placing your order.

For customized products, please contact us for help placing your custom order.

We accept all major credit cards (Visa, Mastercard, American Express, and Discover) & Apple Pay. We do not accept checks or PayPal at this time.

For standard orders, please allow 1 business day for processing once a valid payment is received. For custom orders, please allow 5 business days for processing and shipping.

Orders with standard shipping via FedEx, UPS, or USPS will arrive within 7-10 business days.

Please note: FedEx does not deliver on Saturdays and Sundays. USPS does not deliver on Sundays.

You will receive a notification regarding the expected ship date of the backordered item. Any updates to the shipping date will be communicated. If you don't have any record of backorder information, please contact us with your order number.

Yes, note that international shipping rates and duties will be applied.

If you have an account, please log in and visit the "My Account" page for order information. If an account was not created, please search the order number through our customer chatbot or contact us for more information.

Step 1: Locate your Shipment number. This number is different from your order number and can be found at the bottom of your Shipment Confirmation Email.

Step 2: Go to our RETURNS PORTAL (printing not available on mobile). In the top field that says "Order #", you must use your Shipment # from Step 1.

Step 3: Print your Return label (not available on mobile) and follow the instructions on the screen. Once your Return is received, please allow 3 - 7 business days for the refund to show on your account.

Eligible items are returnable up to 90 days after purchase. All items have a 120-day warranty for product defects.

• Laundered (including dry-cleaned) items
• Items that are worn/used
• Altered items
  • Torso reductions, sleeve alterations, waist alterations, hem adjustments, pocket adjustments
  • Exceptions: Hemmed trousers & eyelets
• Embroidered/decorated items
• Shirts with pinholes
• Items marked as FINAL SALE

Any item that is not in a resaleable condition will not be accepted. If an ineligible item is received, additional shipping charges may apply.

If you are a member of one of our corporate accounts, please contact your Account Manager to initiate a return or exchange. Their contact information can be found on the home page or order guide page of your online portal.

We do not offer return labels for exchanges or returns originating from outside the mainland USA. Please contact us with your order number for further assistance.

To ensure the fastest service, we do not offer traditional item-for-item exchanges. If you would like to exchange an item, please return the original item for a refund using the pre-paid return label from our RETURNS PORTAL. As noted, the return label may not print from a mobile phone. To get the new item you want, please place a new order through our website.

In the event of a lost or damaged package, claims must be filed within 10 days of the scheduled delivery date as shown on the supplied tracking. Please call our office or email cs@acutaboveuniforms.com to report lost or damaged packages. Claims filed with the carrier may require additional information from the customer, but we will do our best to resolve issues as swiftly as possible.

We recommend following the care instructions on the respective tags/product pages. For best results, dry-clean only. For home laundering, our recommendation is to turn items inside out before washing and use a mild detergent.

We rate & test our products for 30 washes/laundering cycles. For best results, follow the care instructions or dry-clean only. For home laundering, wash inside out with a mild detergent. This will help to extend the life of your product.

Yes, please reference the size chart for specific product measurements. Please allow for a ¼" tolerance on either side of the measurement, as these are handmade products.

Yes, we would love to help! Please contact us with your project details.