Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Know Your Measurements
Let's get it right and find YOUR BEST FIT! All you need is your typical home tape measure to save the time and hassle of returning an incorrect size.
Tall 6'3" or above?
Our tall pilot shirts are 2" longer through the body and the short sleeve is 1" longer making them appropriate for 6' 3"+ only. Unlike other brands, we do not skimp on shirt length.
Find your circumference, then add 1/2" for comfort ease.
Place tape measure around the chest at the nipple line, high up under the arms and over the shoulder blades in the back. The tape measure should be snug, so it does not droop down (but not tight).
This is the typical size of dress pants you purchase.
Pant InseamStart with a pair of pants you own that fit you well and lay them flat on the floor. Measure the length from the crotch seam to the bottom of the leg - this is your inseam. Use this measurement to help you choose your inseam length.
Place tape measure at the base of the neck (prominent bone) extending over the shoulder, down the outside of the arm with the arm slightly bent, ending at the wrist joint.
Taking five minutes of your time will help us provide you a better fit. Although we have worked to simplify the process, returning items takes time and inevitably has the potential for frustration. To help ensure your satisfaction from the very beginning, please reference men's fit charts and women's fit charts for our pilot shirts.
All orders ship within 3 business days of being placed Monday - Friday unless notified. The maximum expected days from order to delivery is 12 business days for those in the Northeast. Shipping policies are in accordance of the chosen shipping service.
FLAT RATE SUREPOST
$ 9.00 Continental USA only. Delivery method is UPS SurePost ® Delivery Map ( 8-12 Business Days)
$ 34.00 Rest of the World for orders under $150.00. Delivery method is USPS Priority Mail International. Orders over $150.00 in value will be shipped by UPS Expedited and are billed UPS shipping rates.
UPS 2-DAY and 3-DAY
Continental USA, Alaska, and Hawaii Delivery by end of 2nd or 3rd day not including weekends and holidays. Must be placed before 12PM MST. Customization may cause a delay.
UPS Next Day
Continental USA, Alaska, and Hawaii Delivery by end of Next Day not including weekends and holidays. Must be placed before 12PM MST.
Sales tax applies to all in-store purchases and orders shipped to 20 states where new rules require sales tax collection.
Details of Service
UPS will attempt to deliver your package on 3 successive business days Monday through Friday (excluding holidays). The driver may try to leave your package in a safe place out of the weather. In apartment buildings, UPS will frequently NOT leave the package at your door, but may leave it with the apt. manager. Otherwise, if not deliverable in the 3 attempts, UPS will leave a notice & return the package to us. To prevent your package from being returned to us, call UPS at (800) PICK UPS (800-742-5877) to arrange for pickup. UPS will charge a $12.50 address correction fee if you do not provide a complete and accurate ship-to address, including name, precise street name, apt/suite #, and correct zip code.
UPS SurePost ® Details of Service
A fully trackable economy service with final delivery completed by the United States Postal Service. The service allows customer to ship to all US addresses including PO , APO, FPO and DPO Boxes. The average time in transit for this service is a UPS Ground time plus 1-2 days. If you live an area without mail delivery your local post office will hold your packages for two weeks prior to returning. Please pay attention for tracking with UPS to the USPS facility as it will be available for pickup in such instances the next business day for the USPS (Monday- Saturday).
UPS MyChoice ®
A Cut Above Uniforms recommends customers visit www.ups.com/mychoice and enroll for UPS MyChoice®. UPS MyChoice® is a service that provides enhanced visibility and flexibility for UPS deliveries.
Flat rate shipping is offered at $34 per package.We ship to all countries via UPS and all shipments offer tracking via www.ups.com. Transit times are service specific. Times may vary due to customs inspections.Flat Rate International Mail – 7-14 days, estimated transit times are not guaranteed
Express Mail – UPS Expedited 3-5 days guaranteed transit time with an end of day delivery to any country. Please be aware that your country may have additional applicable fees that may be levied for items delivered. We are not responsible for any of these potential fees, taxes, duties, surcharges etc. and these fees fall under the responsibility of the purchaser.
If for any reason you refuse the package or choose to return the package, shipping charges will not be refunded. Order received by 5PM MST will ship the following business day. Orders received on weekends or national holidays will ship the following business day.
All estimated transit times do not include weekends or major U.S. holidays.
UPS does NOT pick up or deliver on these days
Jan. 1 New Year’s Day
May 27 Memorial Day
July 4 Independence Day
Sept. 9 Labor Day
Nov. 28 Thanksgiving Day
Dec. 25 Christmas
UPS will pick up and deliver air and international packages only (no UPS Ground service) on:
Dec. 31 New Year’s Eve Holidays around the world.
If you receive packages internationally, you can find global holidays listed on Compass Online
SHIPPING TO CREW HOTELS
For those customers outside of the USA we can ship to your US crew hotels. Please include your employer and your name in the shipping information.
You should place your order 8 business days before your arrival. Our standard shipping takes 2-5 business days (7 days with standard weekend) to reach any location in the mainland USA.
SHIPPING OUTSIDE THE USA
Merchandise sent over international borders are subject to your nation's duty rates. For most of Europe, this will be 17.5%.
Australia is Free. Some countries have additional fees. Duties will be collected by your postal service or Fedex.