If you need to exchange, there is no cost to you! Please click here to download a prepaid UPS label.
Email us at email@example.com
Include your order number and name - please title the email RETURN LABEL REQUESTED
You may return for exchange or refund, within 90 days of delivery, any shirt or other item that is returned in NEW, CLEAN, UNLAUNDERED condition. Shirts with pinholes are not eligible for return or exchange. Laundered items are only eligible for store credit and must be returned within 30 days of original shipping date.
If you believe your shirt was shipped with a defect causing it to become unwearable before the end of its otherwise useable life, we want to know and we will work to resolve any issues.
Please be sure to include the RETURN FORM completely filled out to avoid delays in processing your return of exchange.
If you are returning more than half of your order for a refund, and you request and use one of our pre-paid UPS labels, your refund will be deducted $9 for the return shipping. Initial outbound shipping charges are not refundable.
Customers returning orders from outside mainland USA are responsible for return postage once received, we will send an exchange free of charge.
Ineligible items for exchange or refund:
Any item that is not in a resaleable condition after our best attempts to clean and repackage will not be accepted. If an ineligible item is received, we are not responsible for returning it to the customer. (This is a rare occurance) Lost or damaged package claims must be filed within 10 days of the scheduled delivery date as shown on supplied tracking as claims are difficult to resolve after this time. We will attempt to file the claim on your behalf but in most cases, the claim is required to be filed by the recipient according to the carrier policies.
All Exchanges and Returns should be shipped to:
A Cut Above Uniforms
2150 W 6th Ave
t 1 720 458 0770